Services · Service & maintenance

One maintenance contract, all trades.

Maintenance of fire alarm, intrusion alarm, video, smoke vent, air conditioning and PV systems, DGUV V3 testing and fault service – with one contract and one contact.

Enquire about service & maintenance Services in detail

Every system we build needs maintenance – by law, by standard or simply so that it works when it matters. Instead of five maintenance contracts with five companies you get one contract covering all trades, one appointment per interval and one logbook that holds everything.

Maintenance customers have priority when a fault occurs. And because the same technician knows the fire alarm panel, the network and the distribution board, a fault is not passed back and forth between trades.

Scope

What we maintain and test

Fire alarm systems

Maintenance under DIN 14675 and DIN VDE 0833-1
Detector tests, transmission paths, power supply, logbook
Detector replacement per manufacturer specification

Intrusion alarm and video systems

Maintenance under DIN VDE 0833 and manufacturer specification
Function tests, tamper contacts, recording, retention periods
Software and firmware updates

Smoke and heat vents

Maintenance of smoke and heat exhaust systems under DIN 18232
Actuators, triggering, wind/rain sensors, backup power
Fault finding on existing systems

Electrical installations

DGUV regulation 3: portable equipment and fixed installations
DIN VDE 0105-100, safety checks, test reports for insurers and liability insurance
Thermal imaging of distribution boards on request

AC, PV, heat pump

AC maintenance with leak testing
PV visual inspection, inverter, battery, yield check
Heat pump: maintenance and operating data check

Fault service

Priority for contract customers
Remote access where set up – many faults are fixed without a visit
Spare parts for common systems in stock

Contract models

Annual or semi-annual, travel included, fixed prices per system. Logbook and reports digital. Fault call-outs at contract rates. For buildings with several trades we bundle the appointments.

How it works

How maintenance runs with us

Survey

Which systems, which standards, which deadlines? That becomes the maintenance plan.

Contract

One contract for all systems, intervals and prices fixed, deadlines monitored by us.

Maintenance visit

We contact you in good time, test everything in one visit and record it in the logbook.

Report

Maintenance report with defects and recommendations – traceable for insurers and authorities.

References

Projects in this field

A selection. Private customers are listed without names; contact persons for project references on request.

HotelsBest Western Hotel Kaiserslautern

Maintenance contract covering fire alarm, network and telephony, periodic DGUV V3 testing.

Hotel groupSAKS Urban Design Hotels

Ongoing technical support at several sites under a service contract.

Aid organisationsRed Cross facility, Western Palatinate

Repair and maintenance of a smoke vent system.

IndustryIndustrial customers in Luxembourg

Maintenance contracts for alarm systems in cross-border operation.

FAQ

What customers ask us about service & maintenance

Can you maintain systems you did not install?

Yes, after a survey. For fire alarm systems we check documentation and spare parts supply; most makes can be taken over.

What happens with a fault at the weekend?

Contract customers reach us on the fault line; many faults are resolved by remote access. For monitored systems we agree the procedure with the monitoring centre.

How long does DGUV V3 testing take?

For a hotel with 50 rooms about one to two days for portable equipment; fixed installations depending on the number of distribution boards. We work during ongoing operation.

Do I get the reports digitally?

Yes, as PDF per system, on request in a shared building folder with plans and certificates.

Tell us what you need.

Reply within one business day – with an honest assessment. English-speaking contact.

Enquire about service & maintenance +49 173 326 04 03